Customer Survey Questionnaire

Dear Valued S P Client,

You’re a person, not a policy! As a Trusted Choice independent insurance agency, we are committed to offering our clients quality service, competitive pricing, broad choice of products, and unparalleled advocacy. Trusted Choice agencies are dedicated to you and are committed to treating you as a person and not a policy. To that end, we vow to abide by the pledge of performance, that you can access here.

Furthermore, your insurance is only as good as the claim adjustment. If you have a free minute, please consider taking this brief 5 question survey so we can make the necessary adjustments to our process and/or communicate your feedback with the appropriate people.

Thanks for taking the time to complete our survey. We value your feedback.

Brad Wittenbaum
and your S P Agency team

General Questions:

How satisfied were you with the amount of time it took for initial contact from your insurance company's adjuster?
Communication is the key to a successful claim adjustment. How satisfied were you with your insurance company's ability to communicate effectively during the claims process?
Was your claim resolved to your satisfaction?

Regarding your experience with S P Agency (Not the insurance company) during the claim process, please rate the following:

Additional Comments:

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